Since HostSMM.xyz provides digital services (social media marketing tools and automation), our return policy differs from physical product policies. Please read carefully before purchasing.

1. Digital Service Nature

• All services (likes, followers, views etc.) are digital and intangible
• Services are automatically delivered upon purchase
• No physical products are shipped

2. Non-Refundable Services

By purchasing, you agree that:
✓ All sales are final for completed orders
✓ No returns/exchanges are possible for digital services
✓ We cannot "take back" delivered services (followers, likes, etc.)

3. Service Guarantee

We guarantee:
• Delivery within specified timeframe (varies by service)
• Replacement for undelivered services (within 72 hours)
• Quality matching service description

4. Exceptions

Refund requests may be considered only if:
• Service wasn't delivered within 72 hours
• Technical error occurred on our side
• Order was duplicated by system error

5. How to Request Service Review

1. Contact support within 72 hours of purchase

2. Provide: Order ID + Screenshot proof

3. Allow 24-48 hours for investigation

6. Dispute Resolution

• Chargebacks will result in permanent ban
• All disputes must first go through our support team
• We reserve right to challenge fraudulent chargebacks

7. Policy Changes

We may update this policy without notice. Current version always applies.

Contact Us:
Email: support@hostsmm.xyz
Website: https://hostsmm.xyz