At HostSMM.xyz, we strive to provide reliable digital services. Due to the nature of our products (instant digital delivery), refunds are limited but fair. Please read this policy carefully before purchasing.

1. Eligibility for Refunds

✅ Refunds Approved For:

• Undelivered Services: If your order is not completed within 24–48 hours (with valid proof).

• Technical Errors: Double charges or failed services due to system errors.

❌ No Refunds For:

• Delivered Orders: Once the service is marked "Completed" in your account.

• User Mistakes: Wrong username/link entered during checkout.

• Platform Bans: If social media platforms (Instagram, YouTube, etc.) remove likes/followers.

2. How to Request a Refund

1. Contact Support within 48 hours of order failure.

   • 📧 Email: support@hostsmm.xyz

   • 💬 Live Chat/Telegram: +91-9045959006

2. Provide:

   • Order ID

   • Screenshot/Proof of issue (e.g., missing followers).

3. Refund Processing

• Approved refunds will be processed within 3–5 business days.

• Funds will be returned to the original payment method (exceptions for cryptocurrency).

4. Chargebacks & Fraud

• Disputes/Chargebacks will result in:

  • Permanent account suspension.

  • Legal action for fraudulent claims.

5. Service Replacements

• Preferred over refunds (e.g., re-delivery of followers/likes).

• Must be requested within 24 hours of order completion.

6. Changes to This Policy

We reserve the right to update this policy. Continued use = acceptance.